New patient booking call
Lori Richards contacted Harbourview Physio to book an initial physiotherapy appointment as a new patient.
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Most clinics lose patients because 30% of their phone calls go unanswered.
Staff are busy.
Calls go to voicemail.
Patients call another clinic instead.
Hear Meg answer a call
A real example of Meg answering the phone, understanding the request, and moving the patient toward a booked appointment.
Jeff Rooney
Owner/Physiotherapist
Before Meg, missed calls meant fewer bookings. Now all calls get answered, appointments are handled seamlessly, and our staff can stay focused on the people in the clinic. Most importantly, new callers are turning into clients instead of missed opportunities.
How much are you losing?
Missed calls from new patients per day - 3
New patient calls that go unanswered or hit voicemail.
010
Value of a new patient - $600
Average value of a new patient (including follow-up visits)
$250$2,000
Lost revenue from missed bookings
$1,800/day
That's $36,000 per month, and $432,000 per year.
Meg makes sure nothing gets missed.
100%
Of calls answered automatically within 3 rings
2x
More new patient bookings per month
68%
Reduction in voicemail backlog within 30 days
Testimonials
Trusted by clinic teams.
Our front desk used to come in every morning to a pile of voicemails. Meg now handles reschedules overnight and keeps our schedule full without adding work for our team.
Karen
Clinic Owner
We were missing new patient calls when the front desk was busy. Meg makes sure every call gets answered and we've already seen more new patient bookings.
Jared
Clinic Owner
Meg takes a huge amount of pressure off our front desk. Our staff can focus on the patients in front of them instead of constantly jumping back to the phone.
Lori-Anne
Clinic Manager
About Meg Health
Help clinics do more with less.
In busy practices, front desks get overwhelmed, calls go to voicemail, and patients who don’t get through often call someone else.
Meg exists to fix that.
We help clinics capture every opportunity, so nothing gets missed, and your team can stay focused on the patients already in the room.
Based in Prince Edward Island, Canada, we partner with clinics to implement simple, effective AI systems that improve operations and drive growth.