Our front desk used to come in every morning to a pile of voicemails. Meg now handles reschedules overnight and keeps our schedule full without adding work for our team.
Karen
Clinic Owner
Staff are busy helping patients in the clinic. Calls go to voicemail.
Patients call another clinic instead.
Missed calls per day15
Average calls that hit voicemail
People calling to book5%
Percentage of calls from people trying to book appointments.
Patient lifetime value$700
Average life-time revenue tied to a new patient relationship
Lost revenue from missed bookings
$525/day
That's $10,500 per month, and $126,000 per year.
Formula
15 missed calls/day x 20 clinic days/month x 5% booking intent x $700 LTV
Of calls answered automatically within 3 rings
More new patient bookings per month
Reduction in voicemail backlog within 30 days
Testimonials
Our front desk used to come in every morning to a pile of voicemails. Meg now handles reschedules overnight and keeps our schedule full without adding work for our team.
Karen
Clinic Owner
We were missing new patient calls when the front desk was busy. Meg makes sure every call gets answered and we've already seen more new patient bookings.
Jared
Clinic Owner
Meg takes a huge amount of pressure off our front desk. Our staff can focus on the patients in front of them instead of constantly jumping back to the phone.
Lori-Anne
Clinic Manager
About Meg Health
In busy practices, front desks get overwhelmed, calls go to voicemail, and patients who don’t get through often call someone else.
Meg exists to fix that.
We help clinics capture every opportunity, so nothing gets missed, and your team can stay focused on the patients already in the room.
Based in Prince Edward Island, Canada, we partner with clinics to implement simple, effective AI systems that improve operations and drive growth.